Privacy Policy
We at V-GAIN respect your privacy and this privacy policy governs the collection, storage and use of all Visitor’s data. Any person / individual visiting this website is a “Visitor” and we have created this Privacy Policy to govern all Visitor’s use of this website. When a Visitor accesses / uses / visits this website, then the same constitutes consenting to our use of your personal information in accordance with this Privacy Policy. This Privacy Policy has been incorporated into and is subject to the Terms and Conditions of our website.
If you are below the age of 18 years, you may browse this website, however, it must be noted that this website is not designed for use by children under the age of 18 and we do not knowingly collect personal information from such children. If we inadvertently receive personal information from a visitor under the age of 18, we shall delete the information from our records.
In order to meet the needs of the vibrant online community and advances, we shall keep updating this Privacy Policy by posting the updated policy here – please keep periodically visiting to keep yourself abreast of all developments. As mentioned earlier, we strive to ensure that the information provided to us is kept safely and used for only the purposes mentioned herein. We make use of reasonable safeguards to keep your data safe – for further details on the same you may get in touch with us. You can update / alter / modify / delete the information shared with us by getting in touch with us at [email protected]. You can also get in touch at [email protected] or write to us at Vgain World, A-303 & 304, Raheja Solitaire, 5 Udyog Nagar, Goregaon (W), Mumbai. if you wish to opt out of our communications list if you no longer wish to receive communications / updates / offers from us.
Information Collection
Visitors can browse this website without creating an account and giving us with any information. Visitors can opt to contact us by filing in their details in the ‘Contact Us’ section of the website which would allow us to store their email address, phone number and names, etc. to be able to respond to the query mentioned by the Visitor and keep in touch with the Visitor to keep the Visitor informed of any promotional and/ or curated offers, notify the Visitor about any new programs and answer all queries and concerns of the Visitors.
When a Visitor uses / accesses / visits this website, then we are able to and may track certain information based on the Visitor’s behavior on this website. We could compile and use this information on an aggregated basis or use it for internal review and research. We make use of ‘Cookies’ on some of our pages to help analyze our web page flow, etc. Web beacons, tracking links and/or similar technology is also present on our pages and these are used in combination with cookies to relay information on an aggregated basis or use it for internal review and research.
Storage of Information
This website is hosted by a third-party technical data specialist and the information collected is stored in third party servers who are compliant with the relevant data protection laws and regulations. As inter alia we have taken all precautions from our end to safeguard your data, we would not be liable for any data theft or breach of security at the third party data centers / servers.
We do not store your banking / credit card / payment details with us. Such information would be provided by you while completing an online payment with us, however, the said payment information would directly be sent to the payment gateway provider / the requisite banking channels and we will not store the same.
Usage of Stored Information
We use your information such as email id / phone number to answer your queries and get in touch with you.
We may also use the information to provide you with service announcements, such as through email, or phone to contact you regarding your customer service requests or questions. If you have filled in your information at the “Contact Us” section, you may receive information and communications from us, such as periodic updates, communications regarding new products / launches / events, tips and promotions, etc., through text or email or any other means.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our Website. We use the passively collected information collected for the same. We also identify and use the Visitors IP address to diagnose problems with our servers.
Sharing Data
We do not disclose your data to any third party without your consent. We only share the information as required with our affiliates and third parties for the reasons listed herein.
We may share the information with our affiliates to answer your queries and to provide you with the services that you are looking for. If you have opted in to receive communications and updates from us, then we may share your personal information with our affiliates so that you can receive such updates regarding our new promotions, products, events, launches, stock, etc. We may disclose your personal information to third parties if such disclosure is required for us to provide you access to this website, or to enforce our Terms & Conditions, or to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to use of our website.
We also would disclose your data if legally we are called upon to do so, or if we in the good faith believe that such a disclosure is required to respond to/ comply with any order/ direction from a competent court of law or any such legal / governmental authorities. Further, we may disclose personal information to law enforcement offices, third-party-rights owners or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms & Conditions or this Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; protect the rights, property or personal safety of our users or the general public.
We may engage third parties to perform functions on our behalf consistent with this Privacy Policy, such as data analysis firms, customer support specialists, email vendors, webhosting companies and fulfilment companies, etc. Such third parties may be provided with access to your data which is needed to perform their functions. Nevertheless, they must use the said data strictly in accordance with this Privacy Policy and for no other purpose.
If in future we merge with another entity, or if we are reorganised or if we are bought over by another entity, then it is possible that your data available with us might be shared in accordance with this Privacy Policy.